1

Machine Sourcing, Location & Placement

We handle the entire process of sourcing quality vending machines and identifying strategic locations for maximum impact. Our team conducts site assessments, negotiates placement agreements, and ensures optimal positioning in high-traffic areas including apartments, public housing, laundromats, and community centers.

2

Curated Product Placement

We carefully select products that resonate with local communities. Our curated inventory includes biodegradable and affordable options for laundry detergent, dish soap, sanitizer, and more. We prioritize quality products that align with our sustainability mission while meeting everyday household needs.

3

Cashless Payment Integration

Modern payment solutions for modern consumers. Our machines support QR code payments via Touch 'n Go, Boost, and other major Malaysian e-wallets, plus traditional cash payment for accessibility. Seamless, secure, and convenient for every user.

4

Advertising Capabilities

Transform your brand reach with our advertising solutions. We offer digital screen advertising for video and animated content, plus sticker placements on machine exteriors. Reach consumers at the point of purchase in residential communities and public spaces.

5

2-Year Machine Maintenance & Service

Peace of mind for location partners. Every machine comes with a comprehensive 2-year maintenance package covering regular servicing, repairs, and part replacements. Our 99% uptime guarantee is backed by IoT monitoring and proactive issue resolution.

6

Technology-Driven Gamification

Engage customers with interactive experiences that transform everyday purchases into rewarding moments. Our gamification features include loyalty rewards programs, interactive UI elements, and promotional campaigns that boost engagement and repeat usage.

7

Strategic Partnerships

We build meaningful collaborations to expand reach and impact. Our partnerships with KOSWIP Trading Sdn Bhd and Lembaga Perumahan Melaka enable us to serve more communities effectively. Special credit facilities are available for civil servants through our partnership network.

8

Operations Team Support

Our dedicated operations team ensures smooth running of all deployed machines. From regular restocking and inventory management to on-site technical support, we provide comprehensive operational backing to maintain service excellence across all locations.

9

Sustainable Business Solutions

Sustainability is at the heart of everything we do. Our refill model reduces single-use plastic, our products feature biodegradable formulas, and our operations align with UN Sustainable Development Goals (SDG 12: Responsible Consumption and Production). We help businesses and communities make eco-friendly choices without compromising convenience.

Why Our Services Stand Out

We go beyond just placing machines—we create sustainable value for all stakeholders.

99% Uptime

IoT monitoring and proactive maintenance ensure your machines are always operational when customers need them.

2-Year Warranty

Comprehensive maintenance package included with every machine. No hidden costs, no surprises—just reliable service.

Dedicated Support

Our operations team is always ready to assist. From technical issues to restocking needs, we've got you covered.

Services FAQ

Common questions about our service offerings.

Every machine deployed through Eravend comes with a comprehensive 2-year maintenance package. This covers regular servicing, repairs, and part replacements. Our IoT monitoring system helps us detect issues early and resolve them proactively, often before they affect machine availability.

Our machines support multiple payment options for maximum convenience: QR code payments via Touch 'n Go, Boost, and other major Malaysian e-wallets, plus traditional cash payment. This ensures accessibility for all users regardless of their preferred payment method.

We guarantee 99% machine uptime through our three-pronged approach: IoT remote monitoring for real-time status tracking, proactive issue resolution before problems escalate, and rapid on-site support when physical intervention is needed. Our operations team monitors all machines continuously and responds quickly to any alerts.

We offer two main advertising formats: digital screen advertising for video and animated content displayed on machine screens, and sticker placements on machine exteriors for high-visibility static branding. Both formats provide excellent exposure in high-traffic residential and community locations.

Yes, through our strategic partnership network with organizations like KOSWIP Trading Sdn Bhd, we offer credit facilities specifically designed for civil servants. Contact us to learn more about eligibility and program details.

Ready to Get Started?

Let us know your needs and we'll tailor a service package that works for you.

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